Unexpected transactions between credit account and iTunes.

Hi everybody.

I'm writing this in this section because I haven't found anywhere else to post something like this. I know that here it's not the right place to complain about this, so I please an admin to move my post where it should be or to contact me (so that I can delete this topic).

I already sent this problem to Apple (via a contact form), and it was written that I should get a response within 42 hours. This happened July 14th, and there is still no response from Apple.

Here is what I've written in the contact form:

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Hello,

I want to complain you about a problem with some possible unauthorized purchases from the iTunes/App Store. I have two transactions on the card account which has been registered with the Apple ID, which were not done by me. Here is the full story.

Yesterday morning I got my iPad, and since then, everything that I've done was to download only free applications from the App Store (the Apple ID is also registered with a 3G iPhone, but I didn't even open the App Store or iTunes on it in these two days). I haven't done any kind on transaction with my card account from Apple Store/App Store/iTunes, in any way (including from my iPad), except that I downloaded some free Apps from the App Store on my iPad.

However, on my card account, there are two transactions which were done between my card account and ITUNES-EURO LUXEMBOURG. The first one was done yesterday (13rd of July) and the second was done today (14th of July), and they have the value of about 2 Euro each. I called the bank to see what can be done, and I was told that I must make a written complaint to them, so they can start investigating the problem and take legal actions (if needed).

I verified on iTunes all the purchases which were done, and all that I saw were the free apps that I downloaded for the iPad. There were no other purchases that costed about 2 Euro each (in these two days), so I can't find out why that transactions have been done between the card account and ITUNES-EURO LUXEMBOURG.

I politely please you to check my account at Apple (xxxxxxxxx@yahoo.com) and give me more details about these two transactions that were done in the last two days (or tell me if my account has been hacked). If you need any additional details (about the credit card or the Apple ID), please notify me and I'll send them back to you immediately.

Thank you!
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This was the content of the complaint, to which I haven't got any response from Apple. Since I sent this, I've changed my password two or three times, and, surprisingly, one more transaction has been done without my knowledge.

I've taken the decision to detach the credit account from the Apple ID, as it seems that Apple's security systems are drastically failing.

Is this happening to anyone else? Does anyone know which are the procedures in this case? The bank said that it will investigate and block the transactions.

The account from which I'm posting right now isn't that one on which I had problems with these transactions. If somebody from Apple contacts me, I'll give him/her any additional details.

Thanks for any reply.

<Edited by Host>