iPhone XR back camera and flashlight aren't working

iPhone XR back cam and flash light not working


[Re-Titled by Moderator]

iPhone XR, iOS 14

Posted on Oct 11, 2020 7:30 AM

Reply
1 reply

Oct 15, 2020 5:21 PM in response to Dileep111

Hi Dileep111,


We understand that you're having a problem accessing the rear camera and flash on your iPhone, and you're in the right place for help. When you try to access the back camera, do you see any sort of error message appear on the screen? If not, let's take a look at the Settings > Battery > Battery Health screen and see what appears next to Maximum Capacity. This will allow us to confirm that the battery is able to support powering the camera and flash.


Let's also use the steps in the resource below, to see if we can isolate the problem a bit more.


If the camera or flash on your iPhone, iPad, or iPod touch isn't working


Please let us know what you find, and we'll continue working from there.


Best regards!



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone XR back camera and flashlight aren't working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.