Connection to authenticate server

He started having problems when I try to use scan and go at a local grocery store connection to authentication server please try again comes up can you tell me how to fix this issue at one time it did work I have an iPhone 8 in my software version is 14.0.1

Posted on Oct 11, 2020 2:34 PM

Reply
1 reply

Oct 16, 2020 7:48 AM in response to Pinconning1

Hello Pinconning1,


Welcome to Apple Support Communities. We understand that you're getting an error when you use scan, and go. We understand the importance of getting this issue resolved so you'll have fast, and easy shopping trips, so let's look into this concern together.


Are you experiencing this behavior with a specific app or multiple? Also, does it happen while being connected to Wi-Fi or cellular data?


Please try the steps in the following link, and let us know if that helps:


If an app unexpectedly quits, stops responding, or won’t open


We hope this information is useful. Kind regards.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Connection to authenticate server

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.