Cancel subscriptions
I want to cancel a subscription for an app but it won't let me do it the original way. It always says ”cannot connect” please help
Question marked as
If you are using a device, do you have access to another WiFi network where you can try? That has worked for several people.
Try a restart.
Restart your iPhone, iPad, or iPod touch
Try a forced restart.
If necessary
Do a backup and try a factory reset. Then restore from your backup.
Backup - Restore your device from an iCloud or iTunes backup.