how to stop iphone converting png photos with transparent background to jpg

Hello Apple Community,


I designed a logo for a client recently and email her the file in PNG format with transparent background. But every time she downloads it on her phone it converts the image to JPEG and adds a background. Any advice how to fix this?


Thank you so much !

Posted on Oct 12, 2020 10:06 AM

Reply
1 reply

There are no replies.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

how to stop iphone converting png photos with transparent background to jpg

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.