Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I am not able to change my payment to another Visa card or put in a new Visa card.

I am not able to change my payment to a new Visa card. Current one listed expired. Have a new card.

iPhone 11, iOS 14

Posted on Oct 12, 2020 12:00 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 12, 2020 12:20 PM

If you have a subscription, you need to add the new card, and then promote it to the primary payment method before you can remove the old card.


Log into your account in the App Store/iTunes and you should be able to change/verify it there. Or you can click the blue Edit payment methods in the article below. When signed in and the page loads, you will be on the credit card page. After updating that, click the Go Back button at the lower left and you will be on the address page.


Apple ID payment information - change.  

1 reply
Question marked as Top-ranking reply

Oct 12, 2020 12:20 PM in response to J-1-9-lhs-68

If you have a subscription, you need to add the new card, and then promote it to the primary payment method before you can remove the old card.


Log into your account in the App Store/iTunes and you should be able to change/verify it there. Or you can click the blue Edit payment methods in the article below. When signed in and the page loads, you will be on the credit card page. After updating that, click the Go Back button at the lower left and you will be on the address page.


Apple ID payment information - change.  

I am not able to change my payment to another Visa card or put in a new Visa card.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.