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Im the user for I pad but I forgot the password and try to erase the all setting by link it with iTunes but still the message same that the iPad is still with my old Apple ID account so, what is the soultion now for that??

Im the user for I pad but I forgot the password and try to erase the all setting by link it with iTunes but still the message same that the iPad is still with my old Apple ID account so, what is the soultion now for that??

Posted on Oct 12, 2020 3:32 PM

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Posted on Oct 12, 2020 4:28 PM

You will need to regain access to the AppleID used with that iCloud account in order to sign the AppleID out of iCloud. Erasing a device with iTunes wipes the apps and data off it but does nothing about disassociating it from iCloud.


If you forgot your Apple ID password - Apple Support


Recover your Apple ID when you can’t reset your password - Apple Support

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Question marked as Best reply

Oct 12, 2020 4:28 PM in response to HussainAyyad

You will need to regain access to the AppleID used with that iCloud account in order to sign the AppleID out of iCloud. Erasing a device with iTunes wipes the apps and data off it but does nothing about disassociating it from iCloud.


If you forgot your Apple ID password - Apple Support


Recover your Apple ID when you can’t reset your password - Apple Support

Im the user for I pad but I forgot the password and try to erase the all setting by link it with iTunes but still the message same that the iPad is still with my old Apple ID account so, what is the soultion now for that??

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