You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Downgrade operating system on new MacBook.

I just got a new MacBook Pro with Catalina installed. Now my 32-bit applications won't run and I want to install Mohavi to get access. I have a TimeMachine back up which Apple tech said to use to "Recover" the old system and reinstall it on the new computer. When I tried I got the message the backup couldn't be installed as it was created on another machine. Next Apple tech said I can't downgrade this computer to an earlier system. Am I out of options here with this new machine? Return and buy an older refurbished?

MacBook

Posted on Oct 12, 2020 9:34 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 13, 2020 7:40 AM

PHSN wrote:

I just got a new MacBook Pro with Catalina installed. Now my 32-bit applications won't run and I want to install Mohavi to get access. I have a TimeMachine back up which Apple tech said to use to "Recover" the old system and reinstall it on the new computer. When I tried I got the message the backup couldn't be installed as it was created on another machine. Next Apple tech said I can't downgrade this computer to an earlier system. Am I out of options here with this new machine? Return and buy an older refurbished?



You do not state what exact "new" Mac. ?


About the transition to 64-bit technology and how it affects 32-bit apps.

32-bit app compatibility with macOS



As stated you can not typically run a older OS if the Mac shipped with the latest macOS.

Restore your Mac from a backup - Apple Support



You do have 14 days for a full refund or exchange for a machine that suits you better (ie pre-Catalina)


Call Customer Support (800) MY–APPLE (800–692–7753)




Similar questions

2 replies
Question marked as Top-ranking reply

Oct 13, 2020 7:40 AM in response to PHSN

PHSN wrote:

I just got a new MacBook Pro with Catalina installed. Now my 32-bit applications won't run and I want to install Mohavi to get access. I have a TimeMachine back up which Apple tech said to use to "Recover" the old system and reinstall it on the new computer. When I tried I got the message the backup couldn't be installed as it was created on another machine. Next Apple tech said I can't downgrade this computer to an earlier system. Am I out of options here with this new machine? Return and buy an older refurbished?



You do not state what exact "new" Mac. ?


About the transition to 64-bit technology and how it affects 32-bit apps.

32-bit app compatibility with macOS



As stated you can not typically run a older OS if the Mac shipped with the latest macOS.

Restore your Mac from a backup - Apple Support



You do have 14 days for a full refund or exchange for a machine that suits you better (ie pre-Catalina)


Call Customer Support (800) MY–APPLE (800–692–7753)




Downgrade operating system on new MacBook.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.