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Can't reset security questions

I'm trying to login to my appleid account online and the security question that comes up is not one i've setup. I've tried to use iforgot.apple.com but when i choose to reset my security questions i get this.

Cannot Reset Security Questions

We don’t have sufficient information to reset your security questions.

Posted on Oct 13, 2020 8:30 AM

Best reply

Niel

Level 10

727,247 points

Posted on Oct 13, 2020 10:14 AM

You need to contact Apple's Account Security team. To reach them, click here or here and pick a method; if you can't use any of those listed, pick one from this page.

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Can't reset security questions

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