Problem with my iPhone

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Level 1

4 points

Problem with my iPhone

I have a problem with my phone! When someone is calling me or I call him I hear the ring tone but when I answer the phone i can’t hear nothing neither the one who’s calling me ! I am very sad about that ! No one can dou anything about it. Please help me

iPhone 7 Plus, iOS 14

Posted on Oct 13, 2020 8:36 AM

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Answer 1

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ChrisJ4203

Level 10

230,371 points

Oct 13, 2020 8:38 AM in response to nomiki192

See if this helps, If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker - Apple Support

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Answer 2

nomiki192 Author

Level 1

4 points

Oct 13, 2020 8:38 AM in response to nomiki192

please help me!

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Answer 3

nomiki192 Author

Level 1

4 points

Oct 13, 2020 2:22 PM in response to ChrisJ4203

I hear the ringtones and everything else except when I receive call and when I am calling someone. Also on messenger I can not hear or be heard. It’s very strange! Thank you anyway for your response!

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Answer 4

ChrisJ4203

Level 10

230,371 points

Oct 13, 2020 4:12 PM in response to nomiki192

You're welcome. I suggest that you contact Apple Support.

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Problem with my iPhone

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