not sure if i have a dodgy email from apple?

i received this email in my junk folder and i don’t know if i should do anything or not, i live in england

Posted on Oct 13, 2020 10:13 AM

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Question marked as Top-ranking reply

Posted on Oct 13, 2020 10:20 AM

It is not authentic from Apple:


https://support.apple.com/en-us/HT204759


Phishing refers to fraudulent attempts to get personal information from you. Scammers use any means they can—spoofed emails and texts, misleading pop-up ads, fake downloadscalendar spam, even phony phone calls—to trick you into sharing information, such as your Apple ID password or credit card numbers.

If you receive a suspicious email that looks like it's supposed to be from Apple, please forward it to reportphishing@apple.com.

On your Mac, include more details by selecting the email and choosing "Forward as Attachment" from the Message menu.

How to avoid phishing and other scams

While browsing the web, if you see a message that your iPhone, Mac, or other Apple device has a virus, or someone claiming to be from Apple calls and asks for your account name and password, you’re likely the target of a scam. Here are some things you can do to avoid them. 

  • Protect your Apple ID. Use two-factor authentication, always keep your contact information secure and up to date, and never share your Apple ID password or verification codes with anyone. Apple never asks for this information to provide support.
  • Learn how to identify legitimate Apple emails about your App Store or iTunes Store purchases
  • Never use App Store, iTunes, and Apple Store Gift Cards to make other kinds of payments. 
  • If you send or receive money with Apple Pay (U.S. only), treat it like any other private transaction.
  • Learn how to keep your Apple devices and data secure.
  • In general, never share personal information like credit card numbers, unless you can verify the recipient is who they claim to be.
  • Don't follow links or open or save attachments in suspicious or unsolicited messages. 
  • If you have any doubts about a request or communication, or even if you if you just need to update your information with a company, contact that company directly.

If you believe that your Apple ID has been compromised, or if you might have entered your password or other personal info on a scam website, change your Apple ID password immediately.


4 replies
Question marked as Top-ranking reply

Oct 13, 2020 10:20 AM in response to rebeccaleanne

It is not authentic from Apple:


https://support.apple.com/en-us/HT204759


Phishing refers to fraudulent attempts to get personal information from you. Scammers use any means they can—spoofed emails and texts, misleading pop-up ads, fake downloadscalendar spam, even phony phone calls—to trick you into sharing information, such as your Apple ID password or credit card numbers.

If you receive a suspicious email that looks like it's supposed to be from Apple, please forward it to reportphishing@apple.com.

On your Mac, include more details by selecting the email and choosing "Forward as Attachment" from the Message menu.

How to avoid phishing and other scams

While browsing the web, if you see a message that your iPhone, Mac, or other Apple device has a virus, or someone claiming to be from Apple calls and asks for your account name and password, you’re likely the target of a scam. Here are some things you can do to avoid them. 

  • Protect your Apple ID. Use two-factor authentication, always keep your contact information secure and up to date, and never share your Apple ID password or verification codes with anyone. Apple never asks for this information to provide support.
  • Learn how to identify legitimate Apple emails about your App Store or iTunes Store purchases
  • Never use App Store, iTunes, and Apple Store Gift Cards to make other kinds of payments. 
  • If you send or receive money with Apple Pay (U.S. only), treat it like any other private transaction.
  • Learn how to keep your Apple devices and data secure.
  • In general, never share personal information like credit card numbers, unless you can verify the recipient is who they claim to be.
  • Don't follow links or open or save attachments in suspicious or unsolicited messages. 
  • If you have any doubts about a request or communication, or even if you if you just need to update your information with a company, contact that company directly.

If you believe that your Apple ID has been compromised, or if you might have entered your password or other personal info on a scam website, change your Apple ID password immediately.


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not sure if i have a dodgy email from apple?

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