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FaceTime

I am unable to make a FaceTime calls . II can receive them just not make them. I can make regular calls. This problem just started. Any ideas?

iPhone 8

Posted on Oct 13, 2020 11:30 AM

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Question marked as Top-ranking reply

Posted on Oct 13, 2020 11:48 AM

What happens when you try to initiate a FaceTime call?


First, restart your phone https://support.apple.com/en-us/HT201559


Then try again. If still not working, look at Settings-Facetime- (is FaceTime Green (ON)? If yes, look next at send and receive: is your phone number/email address checked?


More FaceTime information can be found here : https://support.apple.com/en-us/HT204168


Also make sure your correct region where you live is set right:

https://support.apple.com/en-us/HT201389

1 reply
Question marked as Top-ranking reply

Oct 13, 2020 11:48 AM in response to Mollymac12

What happens when you try to initiate a FaceTime call?


First, restart your phone https://support.apple.com/en-us/HT201559


Then try again. If still not working, look at Settings-Facetime- (is FaceTime Green (ON)? If yes, look next at send and receive: is your phone number/email address checked?


More FaceTime information can be found here : https://support.apple.com/en-us/HT204168


Also make sure your correct region where you live is set right:

https://support.apple.com/en-us/HT201389

FaceTime

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