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Level 1

6 points

Cant send gift

Hi. From yesterday im trying to send a gift from itunes. But it says that it cant be done. What is the problem, please help me

iPhone 11, iOS 13

Posted on Oct 13, 2020 12:03 PM

Top-ranking reply

Level 9

62,858 points

Posted on Oct 13, 2020 3:44 PM

A couple of possibilities: The recipient must be the same country. You must have a credit card on file, since you cannot use your balance for gifts.

If it is something else, pls post back with specifics. Also see this:

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