The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
dear community, I cant sync my iphone with my mcb because this is only thing I see in finder when I connect it via usb
theres no button bar or other information, upgrade to latst os (10.15.7) didnt help
anyone please? thanks
MacBook Pro 15″, macOS 10.15
Just to make sure: you did unlock your iPhone, right? Did you click Trust on the iPhone?
You may want to download and run Etrecheck and post its full report here. There may be a third party extension or antivirus blocking something.
Just to make sure: you did unlock your iPhone, right? Did you click Trust on the iPhone?
You may want to download and run Etrecheck and post its full report here. There may be a third party extension or antivirus blocking something.
Give this a try: from https://appletoolbox.com/unable-to-sync-iphone-or-ipad-with-macos-catalina-check-these-tips/ read the section "Check the permissions in your Home Folder on your Mac"
I can't say if it is related, but recent versions of Chrome are known to wreak havoc, especially with professional applications.
It's worth a try to completely uninstall Chrome, restart and see if there is any change.
Also, I was not aware of this uBar application. It seems pretty nice, but since it seems to modify stuff at a relatively low level, I wonder if it has any impact on the present situation.
Already tried to re-authorize iTunes? https://osxdaily.com/2013/06/30/itunes-not-syncing-iphone-ipad-ipod-fix/
ofc I unlocked and trust and full report here *edited for privacy
thanks :)
uninstalled chrome and ubar, restart and still no sync options, any other suggestions? thanks
also updated my iphone to latest 14.0.1
you don't have iTunes on latest macos
Yes, I'm sorry, I used an older link.
thanks just tried but nothing change :( anyone else please?
btw when I connect my iphone 6s plus everything works just fine
anyone please any ideas?
missing sync toolbar in finder completely
