Having issues with the e-mail on my phone

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Level 1

5 points

Having issues with the e-mail on my phone

When I try to send an e-mail I get the message:

The connection to outgoing server "smtp-mail.outlook.com" failed. Additional Outgoing Mail Servers can be configured for Mail account in Settings, accounts and passwords.

iPhone 11 Pro, iOS 13

Posted on Oct 13, 2020 1:41 PM

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Answer 1

ChrisJ4203

Level 10

236,937 points

Oct 13, 2020 1:54 PM in response to JennyN15

Delete the account, restart the phone, then add the account back. You may need to contact the email provider to ensure that you have the correct settings for the servers.That error has to do with the outgoing mail server, SMTP. It is probably a password or SSL error.

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Having issues with the e-mail on my phone

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