Antivirus

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Level 1

4 points

Antivirus

Hello, good afternoon, I have a concern when using my phone since when I enter the internet pages, it tells me that I have a virus indicating that the battery is bad and that I download an application.

Posted on Oct 13, 2020 1:52 PM

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Answer 1

Top-ranking reply

shoeluvr13

Level 6

18,529 points

Oct 13, 2020 1:54 PM in response to Jmiliani21

Those pop ups are fake. Clear Safari history and do not click on anything on those pop-ups.

https://support.apple.com/en-us/HT201265

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Answer 2

Cåts

Level 5

4,584 points

Oct 13, 2020 1:55 PM in response to Jmiliani21

This is a phishing attempt, it is not from Apple.

Here is how to identify phishing and fraud on your Apple devise.

https://support.apple.com/en-us/HT204759

Do not respond to any prompts.

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Answer 3

stedman1

Level 10

264,424 points

Oct 13, 2020 1:53 PM in response to Jmiliani21

All such messages are scams. Close the offending page and avoid sites that are involved in such bogus advertising tactics.

Never, never, never download anything based on a popup message.

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