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Scam email

Has anyone received an email saying their Apple ID has been blocked and some of the info is missing. The email indicates the change was made out of my province. I haven’t responded to the email and I plan on deleting it. Any advice?

iPad, iPadOS 13

Posted on Oct 13, 2020 1:56 PM

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Question marked as Best reply

Posted on Oct 13, 2020 1:57 PM

Unfortunately, it is a very common scam attempt.


  • Apple would not warn of a pending account issue, giving you a deadline to fix the issue. 
  • Apple does not include document, or PDF files to download.
  • Apple would not refer to you as Dear Customer, Dear Client, or anything other than the name on file for your account.
  • Apple would not have such horrible spelling or grammar. 
  • Apple would not send a message to “Undisclosed Recipients”. 


It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.


reportphishing@apple.com


If you provided your Apple ID and password at the bogus site, change your password immediately.

  https://support.apple.com/en-us/HT201355

2 replies
Question marked as Best reply

Oct 13, 2020 1:57 PM in response to Dar14C

Unfortunately, it is a very common scam attempt.


  • Apple would not warn of a pending account issue, giving you a deadline to fix the issue. 
  • Apple does not include document, or PDF files to download.
  • Apple would not refer to you as Dear Customer, Dear Client, or anything other than the name on file for your account.
  • Apple would not have such horrible spelling or grammar. 
  • Apple would not send a message to “Undisclosed Recipients”. 


It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.


reportphishing@apple.com


If you provided your Apple ID and password at the bogus site, change your password immediately.

  https://support.apple.com/en-us/HT201355

Scam email

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