blind copy emails not received

Does anyone know what or where I can look for whatever it is that is stopping me receiving the bcc emails from my son's school? They say I am on the list and they are delivered. But I never receive them and they are not in my spam. I've checked my email settings and can't see anything there as well as asking them to use different email addresses. Happens across all my apple devices (iphone8, iPad, MacBook Pro). The school are saying it must be an apple issue. Is it??


MacBook

Posted on Oct 14, 2020 11:04 AM

Reply
1 reply

Oct 19, 2020 11:33 AM in response to stephyew

Hello stephyew,


We see that you're having trouble with some emails not coming through as expected. You've come to the right place to get to the bottom of this.


Here are a few resources that can help:


If you can’t receive emails in Mail on Mac


If you can't receive email on your iPhone, iPad, or iPod touch


If those don't do the trick, could you please confirm if you're using an iCloud email address?


Cheers!

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blind copy emails not received

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