QR Codes not reading after 14.0.1 iPad update

Hi there kimberlee97!

It sounds like your iPad is having trouble recognizing QR codes since updating to iOS 14.0.1. We don’t blame you for seeking a solution - it’s important to be able to scan QR codes using your iPad! You’re in the right place to find a resolution.

We have a few questions to help us map out the best path for a solution.

• Are you using a third-party app to scan QR codes or are you using the Camera on your iPad?

• Does your iPad give you an error when scanning the code or are you getting no response?

• Are you having trouble scanning documents as well using Camera?

Let us know and we'll find the best steps for you.

Cheers!

I think I am seeing a similar issue where you open up the Camera app and when you put a QR Code in the viewfinder, it just snaps a photo (without you hitting the shutter/Home button) and doesn't scan anything.

Thanks.

skylarksms

Sheila Semmens