Scratched AirPod

Damaged AirPods

If one or both of your AirPods or Charging Case need replacement because of physical damage, you can replace each damaged item for an out-of-warranty fee.

If your AirPods are covered by AppleCare+ for Headphones, you’ll pay only an AppleCare+ service fee per incident.

AirPods Repair - Official Apple Support

kashaa Said:

“Scratched AirPod: If you accidentally drop your AirPods and it scratches and you have apple warranty, do they replace the one scratched AirPod?”

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Find Out Here: AirPods Repair - Official Apple Support

Contact Apple Support:

Ask Apple Support. No one here has any say in this. These are User-to-User forums. We are all Apple Service users like yourself.

Apple Support Info:

• Contact Us - Choose Locations
• Ask to speak with the Apple Store Staff
• Proceed from there as necessary

Why the Wait:

Phone calls are taking a bit to go through at the moment, due do lots of calls. And this makes sense, because with the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)