Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Changed phoned number

I changed my phone number but my iMessages are still sending from my old number, does anyone know how to update iMessage to my new number

iPhone 11, iOS 13

Posted on Oct 14, 2020 11:11 PM

Reply
2 replies

Oct 15, 2020 1:46 AM in response to asher1111

Criteria: For activating iMessage, you need one-time SMS messaging service (If you have one, skip this) to be activated on your phone number. Depending on your carrier, you might be charged for this (for iMessage activation only) SMS.

If you have dual SIM then each time you switch plan between one number with another for iMessages this activation will be charged by your carrie. See the section :- Send Message with iMessage and SMS/MMS it is clearly said; additional charges may apple.


Contact your Carrier (Cellular Service Provider) The agency who issued the SIM to you to know whether you have SMS plan enabled at least for One SMS


See the pic below


4 Step Process --> Turn off and restart iMessage and FaceTime (The order / sequence is very important)

  1. Go to Settings > Messages and turn off iMessage.
  2. Go to Settings > FaceTime and turn off FaceTime.
  3. Restart your device.
  4. Turn iMessage and FaceTime back on. (Watch the GIF below)



Changed phoned number

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.