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Unable to add payment method on Family Sharing

My mother and I have a Family Sharing account because we initially opened it when I was a child. I can log into both her account and mine but when I go to the payment method section on either my macbook or iphone, I'm unable to add a payment method to purchase my own subscriptions. The option to "Edit" is grayed out and there is no option to "Add a payment method."

MacBook

Posted on Oct 15, 2020 7:52 AM

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Posted on Oct 18, 2020 7:00 AM

Except that I do not want someone else to have to pay for my subscription. I've contacted Apple Support and it seems there is a way around this though I'm still surprised Apple has made it so complicated for a customer to make a purchase.

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Oct 18, 2020 7:00 AM in response to turingtest2

Except that I do not want someone else to have to pay for my subscription. I've contacted Apple Support and it seems there is a way around this though I'm still surprised Apple has made it so complicated for a customer to make a purchase.

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Oct 18, 2020 6:39 AM in response to turingtest2

I previously had the subscription on my card, however, and only cancelled the subscription to save a little cash over the summer while I wasn't getting paid. I don't understand why I can't just add it back to the card it was previously on.

This also seems like a weird function on Apple's part - every day that I can't pay for this subscription, this company is losing money.

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Oct 18, 2020 6:52 AM in response to egjohnso1026

The family organizer's payment method should cover any subscription, so that fact that you cannot add a payment method at this point in time shouldn't prevent you resubscribing to whatever service this relates to. Contact Apple Support for assistance if required.


tt2

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Unable to add payment method on Family Sharing

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