ive entered my Child’s date of birth incorrectly
How do I change my child’s date of birth, it’s saying she’s 1 instead of 10 yrs old ?
iPhone 7 Plus, iOS 13
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Change a birth date for a child
To change a birth date to any age below 13,* you must be a member of a Family Sharing group, and your family organizer must approve the change. After you change a birth date to any age below 13, you can't edit it without an family organizer.* Learn more about Family Sharing.
- Update the birth date.
- Follow the onscreen steps to send an email request to your family organizer.
- Your family organizer will get an email with instructions to approve the request.
More info: https://support.apple.com/en-us/HT204164#birthdateforchild
Check your phone number and make sure you're calling Apple Support and not Apple Corporate.