Audio files in iMessage

Hey there!

Thanks for clarifying the specific audio files you're attempting to download. If the save option isn't properly working for you, you can attempt to update your iOS software to iOS 14.1, which was just released today: About iOS 14 Updates

Keeping your device up-to-date can help resolve various issues. Just remember to create a backup prior to updating your device. The following resources can guide you:

How to back up your iPhone, iPad, and iPod touch

Update your iPhone, iPad, or iPod touch

Once updated, you can test to see if you're able to save your audio files. If you continue to experience issues, please contact Apple Support for assistance:

Get Support

Hello.

Thank you for using Apple Support Communities. It sounds like you're experiencing issues with saving your audio messages sent via iMessage. If someone sends you an audio message, they will stay within the conversation. These messages will delete after 2 minutes. However, to keep your audio messages longer, go to Settings > Messages. Scroll down and tap Expire under Audio Messages, then select After 2 Minutes or Never. The following link has more details:

Send photo, video, or audio messages on your iPhone, iPad, or iPod touch

If the option to save your audio messages isn't working, you can long press the audio message and copy it. From here, you can paste it in the Notes app. The audio messages will be able to be played from the Notes app.

Let us know if this helps.

Hey!

Thanks for updating us. Since this issue is still occurring even after updating your iOS version, please reach out to Apple Support for additional assistance. You can reach them by using the following link below:

Get Support

Thanks for using Apple Support Communities. Have a good afternoon.