I cannot select my file on Files (Finder) iPhone

Hi elbosp,

Thanks for providing this additional screenshot for us and completing this troubleshooting.

Based on this screenshot, it appears that the issue is occurring with Google Drive. To verify if the file is able to be opened at all, try opening it directly through the Google Drive server: Google Drive

If you are still unable to select the file in Google Drive, try following the steps of this Google Support article: Can’t open a Google file or folder

If you are able to open this file through Google Drive, try force close the Google Drive app and restarting your iPhone using these resources below:

• • How to force an app to close on your iPhone, iPad, or iPod touch
  • Restart your iPhone

If these steps do not resolve this issue, then verify that your Google Drive app contains all of its expected files and delete the app and redownload it. Be sure to know your Google login credentials so that you are able to sign back into the app once prompted.

• • How to delete apps on your iPhone, iPad, and iPod touch
  • Redownload apps and games from Apple (How to redownload apps on an iPhone, iPad, or iPod touch section)

Hope this helps.

Take care.

Hey there elbosp,

We see that you are having some issues with data inside of the Files app on your iPhone. We would love to assist you with resolving this.

Try clicking on Done in the top right corner of your screen and then opening the file to see if it will allow you to.

It models the behaviors of a folder that has the items below it listed inside of the folder.

Kind regards.

Hey there elbosp,

We are so happy that the reinstall was able to resolve this for you!

Take care.