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profile photo on messages app is missing

profile photo on messages app is missing. It shows up Everywhere but not on my received messages

iPhone 6, iOS 12

Posted on Oct 16, 2020 10:00 AM

Top-ranking reply

CarlAVII

Community Specialist

Posted on Oct 20, 2020 5:59 PM

Hi Thomas,

We understand that your Messages app isn't displaying contact photos the way you'd expect it to, and we'd like to learn more. To clarify, are you not seeing the images at the top of the conversation history? The reason we ask is that starting in iOS 13, contacts have the option to select whether they share a profile photo or Memoji in the Messages app. We have more details in the section "Change your name and photo" here:

Use Messages on your iPhone, iPad, or iPod touch

Do you know whether your profile photo appears when you send messages to others? This will help us better isolate the problem.

We look forward to hearing back to you soon!

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profile photo on messages app is missing

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