Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple TV not working

I can not get anything on Prime Video to load on my TV. I just keep getting an “error, please try again later message”. I have tried different things for two days- unplugged, reset, sign out and in. Nothing seems to work. What next?

Apple TV

Posted on Oct 16, 2020 5:38 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 17, 2020 9:25 AM

Ok, so you won’t be able to update or reinstall the app. on that model.

The next thing to try is rebooting the wifi modem, if on wifi.


4 replies

Apple TV not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.