Side buttons on Mx Master 2 not working on Mac

I just updated by 2019 Macbook Pro with Touch Bar to macOS Catalina 10.15.7 and now the side buttons on my Mx Master 2 have stop working, and I am sure that it is not my mouse because I connected to my pc and all the buttons were working fine. Help please?

MacBook Pro 13″, macOS 10.15

Posted on Oct 17, 2020 10:31 AM

Reply
1 reply

Oct 21, 2020 5:22 PM in response to -mq

Hey -mq,


We understand that you're having an issue with the side buttons for your Mx Master 2 wireless mouse. Since updating the macOS software, did you also check for updates to the Logitech software for your mouse? If not, we recommend doing that now. You may also want to reach out to Logitech support to see if there are possible firmware updates too. Here's a link to their support site, just in case: Logitech Support


Let us know how that goes.


Take care

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Side buttons on Mx Master 2 not working on Mac

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.