The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I got my MacBook Pro today from Reliance Digital but in the check coverage page it is asking for the date of purchase and when I am entering the date it is showing that "we are unable to validate your product's purchase date".
How do I fix this?
MacBook Pro 13″, macOS 10.15
Apparently the problem arose because the retailers generally update the purchase date within 72 hrs. I contacted Apple Customer Care and the problem was fixed immediately within 10 mins.
kaustabpal wrote:
I got my MacBook Pro today from Reliance Digital but in the check coverage page it is asking for the date of purchase and when I am entering the date it is showing that "we are unable to validate your product's purchase date".
How do I fix this?
Did you ask Reliance Digital ?
An incorrect purchase date cannot be corrected online. You need to contact Apple Support by phone:
we are unable to validate your product's purchase date
