iPhone 11 freezes using AirPods pro
Just got AirPods Pro for my iPhone 11. They work fine on my tablet but my apps freeze on my iPhone. I disconnected and reloaded with nothing success.
iPhone 11, iOS 14
User profile for user:
Joseph_S.
User level:
Community Specialist
Hello Kmg18,
Thanks for using the Apple Support Communities. We understand that you're running into an issue with your new AirPods Pro and your iPhone 11. To make sure we've understood correctly, you only experience issues with your apps when you have your AirPods Pro connected and in use; this doesn't happen if the AirPods Pro are not in use, right?
What's the iOS version installed on your iPhone? If you haven't updated to iOS 14.1 that would be a good step to try. Once the iOS is updated be sure to check for app updates as well.
How to back up your iPhone, iPad, and iPod touch
Update your iPhone, iPad, or iPod touch
Update apps or use automatic downloads
Have you tried to Reset your AirPods? You should give this a go to see if it helps.
Best wishes.