Make an appointment at the Apple Genius Bar for service after the stores re-open. If you need to find an Apple Store - Find a Store - Apple. Also, see How to find your nearest Apple Authorized Service Provider (AASP) or Distributor (AAD). You may also get Apple authorized service at a local Best Buy or contact Apple Support for more options.
Contacting Apple Customer and Support Service
- Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
- To arrange a return, repair, or replacement: Returns & Refunds - Apple Store (U.S.,) and Mac Repair.
- If you just purchased the product, then you get 90 days of free telephone support from the date of purchase of your Apple product.
- Primary support help at Contact Support.
- To contact product and tech support: Contacting Apple for support and service including international calling numbers.
- Product Service and Repair information.
- Apple Service Programs.
FYI: These are user-only communities. This is not Apple Support. if you need to contact Apple Support, then contact product and tech support: Contacting Apple for support and service includes international calling numbers.
The Apple Support Communities only provides help for users of Apple products. Apple does not read theae forums. If you wish to provide feedback to Apple, then go to Apple Feedback. Thank you for your understanding and support.