Retrieve iCloud account
How can I retrieve an iCloud account on an Ipad belongs to someone with severe head injury and she cannot remember anything?
iPad mini 3 Wi-Fi
Question marked as
If an AppleID or the associated password have been forgotten, they can be recovered here:
To recover your credentials, you’ll need access to one of the following:
- The primary email address mailbox that corresponds with the AppleID
- Any of the secondary/recovery email addresses that should be configured for the AppleID account
- Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with the AppleID
Unless the AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult by the owner.
More information about recovery of an AppleID:
If you forgot your Apple ID - Apple Support
More information about recovery of an AppleID password:
If you forgot your Apple ID password - Apple Support
After recovering access to account credentials, the owner would be well advised to log-in to their AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers: