Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My home button is broken and i'm stucked on the "press home to upgrade/restore" screen any help please??

My home button is broken and i'm stucked on the "press home to upgrade/restore" screen any help please??

iPhone 7

Posted on Oct 18, 2020 3:03 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 18, 2020 3:15 AM

If you have either dropped the device accidentally or exposed it to liquid or used it beyond acceptable temperature limits then…


Take your device to an Apple Retail Store or Apple Authorized Service Provider, or contact Apple Support:


Find Locations - Location Selector - Apple


Contact Apple for support and service - Apple Support 


Get a Genius Bar Reservation and Apple Support Options - Apple


Contact Genius Bar.

Manage Reservations - My Reservations - Apple

1 reply
Question marked as Top-ranking reply

Oct 18, 2020 3:15 AM in response to moh98

If you have either dropped the device accidentally or exposed it to liquid or used it beyond acceptable temperature limits then…


Take your device to an Apple Retail Store or Apple Authorized Service Provider, or contact Apple Support:


Find Locations - Location Selector - Apple


Contact Apple for support and service - Apple Support 


Get a Genius Bar Reservation and Apple Support Options - Apple


Contact Genius Bar.

Manage Reservations - My Reservations - Apple

My home button is broken and i'm stucked on the "press home to upgrade/restore" screen any help please??

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.