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I BOUGHT IPAD AIR 2 AT THE AUCTION AND IT'S NOT UNLOCKED HOW DO I FIND OUT WHO THE PREVIOUS OWNER IS SO THEY CAN TAKE IT OFF THEIR ACCOUNT.
Windows, Windows 10
Sorry, the iPad is useless to you.
Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:
Activation Lock for iPhone, iPad, and iPod touch - Apple Support
Turn off Activation Lock – Apple Support
As you will discover, unless you are the owner of the AppleID that was last used to activate the device, or unless you can independently secure the cooperation of the previous owner, you’ll not be able to defeat or bypass the Activation Lock; Apple will not assist with tracing a prior owner. Without documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple won’t assist - and nobody here will be able to help you.
The All Too Common SAD Reality of Buying … - Apple Community
Sorry, the iPad is useless to you.
Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:
Activation Lock for iPhone, iPad, and iPod touch - Apple Support
Turn off Activation Lock – Apple Support
As you will discover, unless you are the owner of the AppleID that was last used to activate the device, or unless you can independently secure the cooperation of the previous owner, you’ll not be able to defeat or bypass the Activation Lock; Apple will not assist with tracing a prior owner. Without documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple won’t assist - and nobody here will be able to help you.
The All Too Common SAD Reality of Buying … - Apple Community
how do you find the old owner of a ipad so they can take it off there account so it can be unlocked and erased
