Refund
I have a subscription to chegg they are having problems on their end but due to using itunes I need to get refunded through here how can I do this
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You can request a refund by following the steps in this guide:
Request a refund for apps or content that you bought from Apple - Apple Support
You are not guaranteed a refund tough.
This is an automated prosess, if you wish to explain your situation in depth to a person you can:
Contact Apple for support and service - Apple Support
Also see this:
How long refunds from the App Store or other Apple services take - Apple Support
Good luck!