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I have an iPhone 11SE purchased new about 4 more Nathan ago, when I call someone or they call me I cannot hear them unless I put on speaker which always is not possible, I’ve cleaned the speaker with a soft brush but no kuck

Cannot hear on iPhone 11SE when taking or making a call. Only way I can hear is put caller on speaker, I phone was purchased new about 4 months ago

iPhone 11

Posted on Oct 18, 2020 4:43 PM

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Question marked as Top-ranking reply

Posted on Oct 18, 2020 6:43 PM

Msjackinwva wrote:

Cannot hear on iPhone 11SE when taking or making a call. Only way I can hear is put caller on speaker, I phone was purchased new about 4 months ago

Have you reset anything on the phone?


Backup first and then Erase All Content and Settings. If that does not resolve, Restore using iTunes.


https://support.apple.com/en-ca/guide/iphone/iph7a2a9399b/ios



Then >>> https://support.apple.com/contact



1 reply
Question marked as Top-ranking reply

Oct 18, 2020 6:43 PM in response to Msjackinwva

Msjackinwva wrote:

Cannot hear on iPhone 11SE when taking or making a call. Only way I can hear is put caller on speaker, I phone was purchased new about 4 months ago

Have you reset anything on the phone?


Backup first and then Erase All Content and Settings. If that does not resolve, Restore using iTunes.


https://support.apple.com/en-ca/guide/iphone/iph7a2a9399b/ios



Then >>> https://support.apple.com/contact



I have an iPhone 11SE purchased new about 4 more Nathan ago, when I call someone or they call me I cannot hear them unless I put on speaker which always is not possible, I’ve cleaned the speaker with a soft brush but no kuck

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