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Error opening page

When i open my wifi connection i cannot connect instead a message from captive.apple.com appears that says "Error opening page. Hotspot login cannot open the page because too many redirects occured.

iPad Pro, iPadOS 13

Posted on Oct 18, 2020 8:07 PM

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Posted on Oct 19, 2020 1:59 AM

The captive.apple.com error suggests that you are trying to access the internet from a public WiFi hotspot; the URL is used by the iPad to detect internet connectivity. Errors relating to the address generally indicate a failure to authenticate the user via the hotspot operator’s paywall/terms page - prior to granting internet connectivity.


The too many redirects notification is generally something else entirely. This support page provides appropriate guidance:

If Safari can't open the page because too many redirects occurred - Apple Support

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Question marked as Best reply

Oct 19, 2020 1:59 AM in response to Kagayanon

The captive.apple.com error suggests that you are trying to access the internet from a public WiFi hotspot; the URL is used by the iPad to detect internet connectivity. Errors relating to the address generally indicate a failure to authenticate the user via the hotspot operator’s paywall/terms page - prior to granting internet connectivity.


The too many redirects notification is generally something else entirely. This support page provides appropriate guidance:

If Safari can't open the page because too many redirects occurred - Apple Support

Error opening page

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