Hi
I have problem with install Face ID.
When I try I got the message ”Put the phone higher up” when I do that, it says ”Put the phone lower”.
please, can you help me?
My iPhone is an iPhone XR.
Have a good day!
Best regard
[Re-Titled by Moderator]
Thank you, but I have alredy tried the tasks in the attachment you send me.
My problem is when I try to activate Face ID see picture 1.
It open next screen automatic, picture 2.
Everyting seems to be ok. Then when I see my face in the screen I got the failure message, picture 3.
The failure message is ”Put the phone higher up” and ”Put the phone lower".
I have checked the camera and it seems to be ok.
I have update to iOS 14.0.1 and I have restart the iPhone.
Any more idees who to be successful in the installation of Face ID?
Unable to set up Face ID
