I can download any app other than Instagram. I put the ID in and it says it correct and as if it’s going to download. But never does. It then goes back to the beginning and says get. I have since bought a new phone and have tried to make it work or there. It still won’t download. Any idea why?
iPhone 6s Plus, iOS 14
Hi Gaby_1318,
Thanks for coming to Apple Support Communities for help today downloading Instagram. It sounds like this is the only app you are having this issue with.
Do you have any restrictions on your iPhone? Use parental controls on your child's iPhone, iPad, and iPod touch
Also see: If you can’t download or update apps on your iPhone or other Apple device. Have you tried more than one network?
If the issue continues, let us know further details.
Have a fantastic weekend!
Hi MichaelB2019,
Thank you for solving my problems!
Best wishes,
Gaby
Hi MichaelB2019,
I have parental controls on my phone but my parents approve the app and it never downloads. We have been trying to download Instagram since April. Everything works like normal until it’s meant to download and it never does.
I hope you had a good weekend,
Gaby
Gaby_1318,
Thanks for the further details. See if your parents will disabled the controls and then test downloading again.
Have a fantastic day!
Downloading Instagram
