iMessage replies are missing

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Level 1

8 points

iMessage replies are missing

For one of the users I could send message but their reply never comes through, I do have Mac Pro/iPad and iPhone... where do I troubleshoot ? Is the problem on my side or is it on their side? Thanks!

Posted on Oct 19, 2020 10:21 AM

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Answer 1

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raina_b22

Community Specialist

Oct 24, 2020 8:22 AM in response to Naivek

Hi Naivek,

It sounds like you are having issues receiving messages from one contact, is that correct? If so, let's check out the following resources.

Restart your iPhone

Let's also make sure the contact is not blocked.

Block phone numbers, contacts, and emails on your iPhone, iPad, or iPod touch

The section "Manage your blocked phone numbers, contacts, and emails" will help you check that.

Let us know if those help.

Take care.

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Answer 2

Naivek Author

Level 1

8 points

Oct 26, 2020 8:33 AM in response to raina_b22

Hi Raina_b22 -

Indeed somehow the contact was in my blocked list and removing it fixed my issue on my iPhone and Macbook where new messages shows up correctly. But on my mac pro and iPad - only my messages are seen no responses, Apple rep said it would take sometime but no change even after three days of wait...

Wish I was prompted that I am sending a message to blocked contact ... forwarded this feed to Apple rep.

Thanks

Kumaran

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Answer 3

ryane77

Community Specialist

Oct 27, 2020 6:59 AM in response to Naivek

Thanks for checking that our Naivek,

We're glad to hear you were able to figure that out.

Take care.

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iMessage replies are missing

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