You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

App Store difficulties

I have a problem I’m trying to download a app but it keeps saying your account has been disabled in App Store and iTunes. Can Anyone help?

iPhone 11, iOS 14

Posted on Oct 19, 2020 6:48 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 19, 2020 6:52 PM

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support.    


Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call      


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.



1 reply
Question marked as Top-ranking reply

Oct 19, 2020 6:52 PM in response to Cxmp

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support.    


Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call      


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.



App Store difficulties

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.