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I forgot my security question answers, how I should reset my account and add two factor auth?

I forgot the answers to my security question. I have not kept it noted anywhere. I want to enable two factor auth. How should I do it?


Every time I try to reset the security question, it's asking me to enter answers to security question which I don't remember.

MacBook Air 13″, macOS 10.15

Posted on Oct 20, 2020 12:14 AM

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Question marked as Best reply

Posted on Oct 20, 2020 10:45 AM

If you are being told there isn't enough information to reset them, contact Apple ID Support.


If you don't know the answers, if the steps in the article below don’t work, contact Apple ID Support, although based on multiple posts I have read, they will not help you recover the answers to your security questions.


 Apple ID - If you forgot the answers to your Apple ID security questions.      


From the article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID.    


Apple ID - Official Apple Support.    


Contact Apple for help with Apple ID account security - Apple Support.   (Link doesn't always load)  


Get Support    Work through the screens to get a chat option. 


Apple Support schedule phone call


https://twitter.com/AppleSupport



1 reply
Question marked as Best reply

Oct 20, 2020 10:45 AM in response to nargesh_rana

If you are being told there isn't enough information to reset them, contact Apple ID Support.


If you don't know the answers, if the steps in the article below don’t work, contact Apple ID Support, although based on multiple posts I have read, they will not help you recover the answers to your security questions.


 Apple ID - If you forgot the answers to your Apple ID security questions.      


From the article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID.    


Apple ID - Official Apple Support.    


Contact Apple for help with Apple ID account security - Apple Support.   (Link doesn't always load)  


Get Support    Work through the screens to get a chat option. 


Apple Support schedule phone call


https://twitter.com/AppleSupport



I forgot my security question answers, how I should reset my account and add two factor auth?

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