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My phone doesn't ring

My iPhone X has stopped ringing. I have the latest iOS update. It is still vibrating etc. but no ring tone. I have tried to change all settings related to silence and also restarted the phone. All without result.

Under " silence" I can chose between "always" and "when Iphone is locked" (translated from Swedish). There is no other option. And what does it mean in this

context that the phone is "locked"?

iPhone X

Posted on Oct 20, 2020 5:37 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 20, 2020 6:27 AM

Hello,

1) Check the silent button above the volume buttons.  Do you see red?  If so, move the slider.

2) Is Do Not Disturb on?  Go to Settings > Do Not Disturb.  Is it turned on?  Check the times.

3) Go to Settings > Notifications > try flipping the options on and off

4) Go to Settings > Sound & Haptics.  Change the "Text Tone" to a different sound.  Does it make a sound? If not, see this:

If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker

Good luck.

1 reply
Question marked as Top-ranking reply

Oct 20, 2020 6:27 AM in response to bosa55

Hello,

1) Check the silent button above the volume buttons.  Do you see red?  If so, move the slider.

2) Is Do Not Disturb on?  Go to Settings > Do Not Disturb.  Is it turned on?  Check the times.

3) Go to Settings > Notifications > try flipping the options on and off

4) Go to Settings > Sound & Haptics.  Change the "Text Tone" to a different sound.  Does it make a sound? If not, see this:

If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker

Good luck.

My phone doesn't ring

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