MDM Feature request: wipe user data without resetting to factory defaults

It is possible on device and would be a game changer for environments like schools, if this could be done via MDM.

Posted on Oct 20, 2020 6:56 AM

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9 replies

Oct 20, 2020 11:28 PM in response to celliott147

We're running on ASM, which allows the same actions. But sometimes our students are having fun setting chinese as the system language and we do not open our WiFi to all of our students, so not all of our users can do the required steps.


Furthermore, even if they did, they'd have to wait for all apps to be installed; as a teacher, you don't want to start your lesson with a course waiting for their apps to be installed...


Hence, I'd really appreciate a MDM feature to be implemented by Apple, which allows wiping user content and keeping the profiles, language and region.

Oct 20, 2020 9:54 AM in response to celliott147

Btw: How can you do this with zero touch? For zero touch you can’t use Apple Configurator, since you need to plug the devices in (some of our devices are off site.) After wiping, I need to set language and region manually. Is there a way to avoid this? And finally I need to select a wifi network prior to activation. The old „Apple Store“-ssid trick doesn’t seem to work anymore since iOS 14. How do you connect your devices touchless?

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MDM Feature request: wipe user data without resetting to factory defaults

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