Scam

Does apple support call your phone? I’ve never heard of this. Someone called and said that we have had a data breach and that we are not to do any banking online until we call them back when we can walk through steps they provide to close the hacker from our system. It seems fishy. I don’t even want to call the number because I don’t want to allow them access to my phone.

Posted on Oct 20, 2020 7:55 AM

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Posted on Oct 20, 2020 8:44 AM

It is a scam. Apple doesn't make unsolicited phone calls. If there was a problem you would be notified when attempting to log in, including when logging into this forum. Also see: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support


One option to consider is Settings > Phone > Silence Unknown Callers. See: Detect and block spam phone calls - Apple Support

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Question marked as Top-ranking reply

Oct 20, 2020 8:44 AM in response to Concernedusr

It is a scam. Apple doesn't make unsolicited phone calls. If there was a problem you would be notified when attempting to log in, including when logging into this forum. Also see: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support


One option to consider is Settings > Phone > Silence Unknown Callers. See: Detect and block spam phone calls - Apple Support

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Scam

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