📢 Newsroom Update

The iPhone 16 and iPhone 16 Pro lineups, Apple Watch Series 10, the new black titanium Apple Watch Ultra 2, AirPods 4, and new colors for AirPods Max are now available! Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple ID, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

iOS 18 is now available

Customize your iPhone in more ways than ever, stay connected with friends and family, and relive your favorite moments. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Upgrade programme

If I have have outstanding finance left to pay on my phone can I still upgrade or do I have to pay the phone off first ?

iPhone 11

Posted on Oct 20, 2020 8:57 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 20, 2020 9:19 AM

If you are referring to Apple's iPhone Upgrade program, you must have paid at least 12 months of the 24, or you will have to pay any remaining bringing it to 12 months before you can upgrade. If you pay the phone off, you would be out of the upgrade program, would be able to keep the phone and would have to re-apply for the Upgrade Program.


If you are referring to some other program, please indicate.

1 reply
Question marked as Top-ranking reply

Oct 20, 2020 9:19 AM in response to chrisg6413

If you are referring to Apple's iPhone Upgrade program, you must have paid at least 12 months of the 24, or you will have to pay any remaining bringing it to 12 months before you can upgrade. If you pay the phone off, you would be out of the upgrade program, would be able to keep the phone and would have to re-apply for the Upgrade Program.


If you are referring to some other program, please indicate.

Upgrade programme

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.