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The software for Apple TV was corrupted during download

I am restoring known good Apple TV's, and getting the above message.


I have tried this at my work network, an open network and my home network from my laptop running Catalina, as well as from my desktop running mojave, and get the same message every single time on 2 different tv's.


Please help.

Posted on Oct 20, 2020 9:59 AM

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Question marked as Top-ranking reply

Posted on Oct 20, 2020 12:26 PM

Please try in this order.


  1. I would first leave it unplugged from power for about 30 minutes, then re-connect and re-attempt. Its worth a try.
  2. Apple TV Reset or restore your Apple TV to its factory settings
  3. Give AppleCare a call: AppleCare contact Information
5 replies

The software for Apple TV was corrupted during download

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