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If my watch was unpaired from the old owners phone why does it want the old owners info to pair with my phone? The watch has been unpaired and completely reset.

Posted on Oct 20, 2020 10:39 AM

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Posted on Oct 20, 2020 11:03 AM

It must still be Activation Locked. For more info, see the "Turn off Activation Lock before you send your Apple Watch in for service, sell it, or give it away" section in:

About Activation Lock on your Apple Watch - Apple Support



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