iPhone 7 Google maps delay on bluetooth

Hello amayson,

Being able to connect to your Bluetooth radio, and use the voice directions offered by the iPhone is extremely important, and you've come to a great place for help. If you're having issues only with the Google Maps app, and no other audio sources when paired to your vehicles Bluetooth radio try the steps outlined in the following article.

If an app unexpectedly quits, stops responding, or won't open

If you're having the issue with multiple applications we would recommend restarting your device, ensuring it's updated, and also forgetting then repairing to the Bluetooth connection for those radios.

Restart your iPhone

Update your iPhone, iPad, or iPod touch

To forget and pair with you vehicles radios you may have to revert to your vehicles owners manuals for the steps on how to forget the connection through the radio itself, and for steps to pair back to the radio.

To forget the connection on the iPhone you can go in to Settings > Bluetooth, tap the 'i' next to the Bluetooth connection, then tap Forget This Device. Then follow the steps specific to the radio to pair the iPhone back.

Have a great day!

to Apple Support, thank you for the below information, in this thread you'll see that nobody is talking about CarPlay. Do we have to buy a new car to have CarPlay to have our GPS is work properly?

We all know about Bluetooth, that means we have to play music through our phones.

Why can it be fixed as to play through the car system as it was before? You're endangering peoples lives By having them take their eyes off the road, due to the maps not being able to give the full directions, Since apples update

Apple, you have the ability to fix this! It's been months, let's get it done.

this is from Apple support:

Welcome to Apple Support Communities. It sounds like you're having trouble with audio from map apps being delayed when connected to your car system. We are happy to share information that may help. 

If you're using CarPlay, take a look at the steps here and give those a try: If you need help with CarPlay.

You may also want to try the steps under "Connect using Bluetooth

Thanks. Every support rep I've talked to has recommended re-formatting and I'll try not to let them talk me into any of that since I've already:

1. re-formatted my phone twice,
2. spent 2 -3 hours going to the Apple store "Genius Bar"
3. had my phone "diagnosed" by Apple at least twice (once at the Apple store) in the past several weeks,
4. took my car to the dealer twice, etc.,
5. While at the Infiniti dealer I tried my phone on two different cars at the dealer (cars without CarPlay), one an Infiniti another a Mazda (both used) and had the exact same problem.
6. turned Bluetooth on and off and uninstalled and reinstalled Apple and Google Maps more times than I can count.

I hope they call and that we see at least some progress toward a resolution.

Hi,

I have an update - I spoke to support staff and the guy I was speaking with had some idea on how to fix it. The fix worked for one trip and now works intermittently. Here is the fix:

1) Go to Google Maps setting

2) Switch-off play voice over bluetooth and wait for 20 seconds. This will automatically turn off "Play as Bluetooth phone call".

3) Switch-on play voice over bluetooth again.

4) Do not turn on "Play as Bluetooth phone call".

Save these changes and come out of settings.

Try on your vehicle. For me it worked. I was on call with Apple support staff and it worked. Then next day morning it did not work again. I fiddled with it and it worked for a while again. So I am not sure what is happening but here is what support staff told me:

Apparently in the new iOS the battery management snaps bluetooth connection to preserve battery if there is no voice transmission. When the setting is "Play as bluetooth phone call" the phone shuts-off BT connection when GMaps isn't giving out voice instructions. When it starts to do so, the connection takes a few seconds to re-establish and that is causing the problem. By the time connection is again established, GMaps voice navigation is already a few words ahead.

I agree it is frustrating. Since it worked for me temporarily I assume between GMaps and Apple they'll come up with some solution. I tried lodging a complain with GMaps as well. I spoke to Google support staff who supports my office but they said GMaps does not have a call-in support. So I am not sure if GMaps is even aware of this problem.

I suggest all of you to please raise complains with Apple. This needs to be fixed and soon.

HFP is the setting for simulating nav voice guidance as break-in phone calls on Apple Maps. In Google Maps the setting is “Play as Bluetooth phone call.” These are the types of voice guidance that have been cut off at the beginning. It’s working for me now on Apple Maps.

I just tested with iOS 14.5.1 using both Apple and Google mapping apps.

Initially the problem appears to be fixed. However there is still a problem when 2 turn-by-turn instructions are spaced close together. The second instruction has the beginning words truncated.

My car display has messaging that indicates “incoming call connected” and “call disconnected” when handling radio interrupts from HFP (hands free protocol) phone calls or mapping instructions. It appears the infotainment system does not have time to process both the disconnect and re-connect sequences when two driving instructions are spaced close together.

screenshots of setting from both apps attached

I’ve had this problem too, just found setting which looks to have fixed it.

Tap the user profile button at top right of screen, normally first letter of your username

Select settings

Select Navigation

Turn off “play as Bluetooth phone call”

🤞

Same delay on hearing Google Maps via car's bluetooth after updating to iOS 14.0.1. Recently, after working well except with delay, bluetooth car speaker cut out altogether and sound came only from iPhone speaker despite all settings remaining as when it was working. Something clearly wrong with latest iOS update.

I too have this issue with both Google maps and Apple maps. I’m not seeing reference to type of vehicle in other posts. It is possible the issue is related to compatibility with select auto vendors?

2018 Mazda CX-5, no CarPlay functionality.

iPhone xr

ios 14.2