Level 1

4 points

Question

my iphone 7 no longer works.

the store service detects moisture damage.

i find it strange, my phone did not fall into water.

and I read that the iphone 7 can even go under water for a while?

how is this possible?

my device is just 1 year old.

what can I do with this?

iPhone 7

Posted on Oct 21, 2020 2:56 AM

Reply

Similar questions

iPhone X Max not working due to water damage The top 1/4 of my phone got water on it. Now it does not work. I thought it was water resistant [Re-Titled by Moderator]
724 1
can apple fix an iphone that has water damage ? my iphone xsmax has water damage , screen is not showing up . apple can you help me fix this without having to purchase a brand new phone ?
1933 1
water damaged phone my iphone 7 got splashed with water today and it now not responding when i touch the screen and it is very glitchy. considering an iphone 7 is meant to be water resistant i was wondering if they issue could be fixed or if it is broken .
2730 1

1 reply

Oct 21, 2020 3:30 AM in response to LR87

Check this first --> Water and other liquid damage to iPhone or iPod isn't covered ...

Also, please read this article --> Important handling information for iPhone - Apple Support

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Question

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up